🔐 Privacy Policy
Qenvo Trading & Facility Services is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect basic personal information including:
- Full name
- Phone number
- Email address
- Service address
- Booking and service details
We do not collect sensitive personal data such as financial card details directly on our website.
2. How We Use Your Information
Your information is used only to:
- Schedule and manage cleaning services
- Contact you regarding bookings or inquiries
- Send service updates or confirmations
- Improve our customer service experience
3. Data Protection
- All personal data is stored securely.
- Access is limited to authorized staff only.
- We do not sell, rent, or trade your personal information to third parties.
4. Third-Party Services
We may use trusted third-party tools (e.g., email, messaging, payment gateways) strictly for service fulfillment. These providers are required to follow data protection standards.
5. Cookies
Our website may use cookies to improve user experience. You can disable cookies via your browser settings if you prefer.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for communications at any time
7. Policy Updates
This privacy policy may be updated periodically. Any changes will be posted on this page.
📧 For privacy-related questions, contact us at info@qenvo.qa.